Published policy
The organiser’s currently published policy states that paid amounts are generally not refunded. Before paying for November Run 2026, the conditions shown in the official registration system and the latest version of this page will apply.
Error or disputed transaction
If you believe there has been a technical error, duplicate charge or another mismatch, contact us so the request can be reviewed individually. Send name, email, reference and a description, but never a full payment-card number or security code.
Participant cancellation
Non-attendance or personal cancellation does not create an automatic right to a refund. Transfer, race-change or other exception options will exist only when expressly stated in the official 2026 terms.
Change or force majeure
If the event must be changed, postponed or cancelled for safety reasons, a restriction or force majeure, the organiser will publish the applicable options through official channels. Historical-edition rules are not carried forward automatically.
Contact for review
Send a request to info@novemberrun.com or call +389 70 893 335. Include enough information to locate the transaction. Submitting a request does not guarantee a refund; the outcome depends on the applicable terms and review of the case.