When it applies
This policy applies when official online registration is active. An order or registration is not confirmed merely because a browser success page opens; verified server-side payment confirmation is required.
Confirmation after a successful transaction
Under the organiser’s published policy, we will send a confirmation to the email address provided during registration after the transaction has been recorded successfully. Keep the confirmation and official instructions until collection.
Delivery method
The race pack and registration-related products are collected in person from the organiser according to the published instructions. Courier or postal delivery is not included unless expressly offered in the 2026 terms.
2026 instructions
The exact location, dates, opening hours, identification requirements and rules for collection by another person are not yet confirmed. They will be published in the programme, registration flow and confirmation message.
Confirmation or pack problem
If confirmation is missing after a successful transaction or the race pack is incorrect, contact info@novemberrun.com or +389 70 893 335. Provide the name and registration reference, but never send a full payment-card number.